TRAINING & TECHNICAL ASSISTANCE
Leading the Way in Health and Social Care Integration
Since 2008, we’ve provided customized training and support to give people effective ways to care for the whole patient—before, during and after hospital visits.
CHaSCI has trained and provided technical assistance to 200+ organizations nationwide.
OUR TRAINING PARTNERS
Evidence-Based Interventions:
Our Models for Care Management
Bridge Model of Transitional Care
Supporting patients and families as they discharge home from the hospital or skilled nursing facility
AIMS Model
Ambulatory Integration of the Medical and Social: Integrating social care into primary and specialty care
CHaSCI SW-CHW Collaboration Model
Ensuring social workers and community health workers can collaborate throughout treatment, maximizing their impact
Why Train with CHaSCI?
Engage patients and caregivers effectively
Leverage training content designed to help social workers and community health workers perform at the top of their skillset and provide the most effective care to the individuals with whom they work.
- Health care primer
- Social care and public health
- Health literacy and chronic conditions
- Maslow’s hierarchy of needs
- Social determinants of health
- Systems theory and barriers to care plans
- Benefits and insurance
- Health policy & advocacy
- Navigating identities
- Cultural responsiveness, competency, and humility
- Intersectionality
- Anti-racism
- Core skills
- Active listening and curiosity
- Anticipatory empathy
- Health education
- Navigation and advocacy
- Strengths-based engagement
- Holding environment
- Self-disclosure
- Harm reduction
- Motivational Interviewing
- OARS
- Change talk
- Rolling with resistance
- Ask-tell-ask
- Developing discrepancy
- Deepening clinical skills
- Trauma-informed care
- Transference and counter transference
- Relational cycles
- Behavioral techniques
- Mindfulness-based techniques
- Risk, safety, and special topics
- Crisis intervention (incl. suicidality andhomicidality)
- Working with older adults and aging network organizations
- Caregiver support and Caring for Caregivers intervention
- Dementia and cognitive concerns
- Patient advocacy
- HIPAA and confidentiality
Manage Social Worker and Community Health Worker teams
Lead interdisciplinary teams to be increasingly efficient, collaborative, and impactful.
- Team support
- Clinical supervision approaches
- Meetings and huddles
- Managing vicarious trauma and burnout
- Supportive infrastructure
- CHaSCI Care Model protocol and quality assurance framework
- Interdisciplinary collaboration and escalation models
- Templates and documentation
- Applied CHaSCI Care Model case study
- Implementation planning
- Culture change
- Workflows and role clarity
- Data collection and dashboard development
- Continuous quality improvement
Navigate policy developments and paying for social care
Learn to manage the nuances of policy and barriers to care plans, ensuring transparency for your teams, caregivers, and patients.
- Paying for social care
- Medicare Part B billing opportunities
- Health Behavior Assessment and Intervention (HBAI)
- Behavioral Health Integration
- Community Health Integration and Principal Illness Navigation
- Caregiver Training Services
- Chronic Care Management and Advanced Primary Care Management
Lead effective community outreach and group work
Deepen your understanding of health advocacy and cultural competency in order to better support your community.
- Health education and lifestyle change interventions
- Support group facilitation
- External partnership development
- Public health response initiatives
- Building trust across networks
Popular Packages We Offer
We tailor our training programs for each partner. What begins as a conversation to determine your needs becomes a custom plan to step up your care team’s effectiveness.
Reach out to us and let’s get started.
CHaSCI Care Model + AIMS + Bridge
The CHaSCI Care Model is a flexible care management approach that provides social care providers with a standardized protocol informed by evidence-based therapeutic techniques and interventions.
Modules Include:
- Setting the Context
- Model Process and tools
- Clinical Skills: Non-Specific Elements
- Clinical Skills: Specific Elements
- Barriers to Care Plan Success
- Administration and Implementation
- Special Topics
- Finding Joy in Work
- Motivational Interviewing
- Case Studies
CHW Core Competencies for Health and Social Care Integration
CHaSCI covers core knowledge areas and skills that align with national CHW standards from the National C3 Council. CHaSCI’s training emphasizes health system integration and interprofessional collaboration.
Modules Include:
Core Knowledge
- Basics of public and community health
- Health care and chronic conditions
- Social determinants of health
- Community health interventions
- Working with older adults (or other specific populations, depending on initiative focus)
- Benefits and insurance
- Stress, trauma, and mental health
Navigation & Advocacy
- Building and maintaining partnerships with organizations
- Addressing patient ambivalence with engaging in care
- Accountability & expectation-setting
Core Skills
- Communication & engagement
- Building rapport
- Empathy
- Curiosity
- OARS (Open-ended questions, Affirmations, Reflections, Summaries)
- Active Listening
- Patience
- Responding to challenging statements
Health Education
- Addressing safety & risk issues
- Self-care
- Administration & implementation
Custom Curriculum Development
Our team of content experts can create custom trainings, presentations, and webinars on a variety of professional and educational topics based on your needs.
Examples of recent custom curriculum development:
- Community Health Worker (CHW) and CHW supervisor training (Online, asynchronous)
- Dementia caregiver support group facilitation training (delivered live)
- Health policy & advocacy for community health workers (delivered live)