June 2021 CHaSCI Community Webinar

Please join our upcoming CHaSCI Community webinar,

Addressing Ambivalence around Engaging in Care

Wednesday, June 30 12-1pm CT (1-2pm ET, 10-11am PT)

A multitude of individual, social and environmental factors can cause patients to be ambivalent about engaging in their own health and wellness. However, such ambivalence can prevent social workers, care managers and other providers from connecting clients to critical appointments, resources, and supports to address both the medical and social determinants of health, in order to prevent the exacerbation of chronic health conditions and unnecessary healthcare utilization.  

It is critical to understand what matters to each patient, in order to increase patient activation in their own care and effectively advocate on behalf of patients across care settings and with other interdisciplinary team members. As such, this CHaSCI Community webinar will describe patient ambivalence, provide an overview of clinical skills that social workers, care managers, and providers can leverage to increase patient engagement, and recommend documentation strategies that both address ambivalence and promote patient-centeredness.

Learning Objectives

  • Recognize the ambivalence that can occur with patients around engaging in care

  • Provide overview of clinical skills that address ambivalence to explore any opportunities for increasing engagement in care

  • Recommend strategies on how to document pt’s ambivalence that remain patient-centered and conducive to interdisciplinary team collaboration

Register here.

Presenters: Elizabeth Cummings, MSW, LCSW, Manager of Clinical Excellence and Training, Rush University Medical Center’s Department of Social Work & Community Health, and Dana Franceschini, AM, LCSW, Transitional Care Supervisor, Aging Care Connections

1.0 continuing education credit will be available to live attendees. (More details will be emailed upon registration.) 

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Elevating Social Determinants of Health within Healthcare Settings